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Order Processing
When an order is placed, you receive notification by email. It will tell you what product needs to be delivered and to which name and address. It will let you know how the customer has paid (either by credit/debit card or by cheque) so that you can determine when to send the goods out while ensuring that the payment has been made. The customer may also have given some additional delivery instructions as well.
Once an order has been despatched you mark the transaction as complete, which triggers production of all the necessary paperwork. See Security and taking Payments for more information.