Contact Information
Our homepage on the Internet is located at http://www.startershop.com
Our postal address is:
Startershop Ltd
PO Box 5000
Upton Upon Severn
WR8 0WT
You may also contact us by email at support@startershop.com, through our web contact form or by phone on +44 (0) 121 288 3886.
Dispute Resolution
All our customer service representatives are authorised to address disputes. They are instructed to rectify all errors promptly and courteously.
Registration and Details
We request information from you on our order form. To buy from us, you must provide contact information (like name and billing address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you. We collect this information over a secure SSL connection.
Data Collection
When visiting Web sites certain information about you and your computer can sometimes be collected. This section explains what information Startershop Ltd collects, and how it is used
We collect the following information about all our visitors:
- user.name data
- user.home-info data
- user.business-info data
- dynamic.clickstream data
- dynamic.http data
- dynamic.searchtext data
- dynamic.interactionrecord data
- dynamic.cookies data
- dynamic.miscdata data
We collect this information for the following reasons
- Completion and Support of Current Activity
- Web Site and System Administration
- Pseudonymous Analysis
- Contacting Visitors for Marketing of Services or Products
All the information we collect is treated as confidential. Information is collected to allow delivery of products and contacting customers. Startershop Ltd does not disclose buyers’ information to third parties, or send random marketing emails to personal email addresses (spam).
Secure Payment
If you opt to pay for your Startershop by credit card we will process your payment securely, taking all financial details over an encrypted web connection. Customers card details will be handled securely, and not stored on any Startershop server, to ensure confidentiality. The encryption we use for financial details is 128bit SSL encryption.
Cookies
Cookies are a technology which can be used to provide you with tailored information from a Web site. A cookie is an element of data that a web site can send to your browser, which may then store it on your system.
Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item and to retain details of customers who have registered. A cookie is a small file which stores information on your hard disk.
Cookies contain information about you and your preferences. Only the information that you provide, or the choices you make while visiting a web site, can be stored in a cookie. For example, the site cannot determine your e-mail name unless you choose to type it. Allowing a web site to create a cookie does not give that or any other site access to the rest of your computer, and only the site that created the cookie can read it.
You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.
Our web site uses the following cookies:
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